Public offer
Version of 10.10.2026
This document is a public offer by [company name] (the Provider) under the Civil Code of the Republic of Uzbekistan, addressed to any legal entity, individual entrepreneur or individual (the Customer) wishing to use the Torus service. This English version is provided for convenience; in case of discrepancy the Russian version prevails.
1. Definitions
- 1.1.Service — the Torus project management software available online at torus.uz and its subdomains.
- 1.2.Company — the Customer's separate workspace in the Service with its own address (subdomain), users and data.
- 1.3.Owner — the user who registered the Company and acts on behalf of the Customer.
- 1.4.Users — the Customer's employees and clients given access to the Company by the Owner.
- 1.5.Plan — a set of access terms (limits, price) published at torus.uz.
- 1.6.Customer Data — any information the Customer and its Users place in the Service.
2. Subject
- 2.1.The Provider grants the Customer the right to access the Service (a simple non-exclusive licence) on the terms of the chosen Plan, and the Customer pays for access if the Plan is paid.
- 2.2.The Service is provided “as is” in the form available at the time of use. The Provider may develop and change the Service's features.
3. Acceptance
- 3.1.Registering a Company in the Service or paying the Provider's invoice constitutes acceptance of this offer. From that moment the agreement is concluded on the terms of this offer.
- 3.2.A person registering a Company on behalf of an organisation confirms that they are authorised to do so.
4. Trial and plans
- 4.1.After the email address is confirmed, the Company receives a free trial on the terms of the plan stated on the website. When it ends, unless a paid Plan is purchased, the Company moves to the free Plan with limits; data is kept.
- 4.2.Plan prices and limits are published at torus.uz. The Provider may change Plans; new prices do not apply to a period already paid.
- 4.3.When Plan limits are exceeded, adding new users or projects is restricted until a suitable Plan is chosen.
5. Payment
- 5.1.Payment is made in the national currency of the Republic of Uzbekistan via Payme, Click or by bank transfer against an invoice issued in the Service. Tax terms are stated in the invoice.
- 5.2.Access is paid for 1, 3 or 12 months. The paid period starts when payment is received. Paying for the same Plan before the current period ends extends it.
- 5.3.When switching to another Plan, the new period starts on payment; the remainder of the previously paid period is not recalculated.
- 5.4.The payment obligation is fulfilled when funds reach the Provider's account or are confirmed by the payment system.
- 5.5.Payments for a paid period that has started are non-refundable, except as required by the laws of the Republic of Uzbekistan or when the Service was unavailable through the Provider's fault. Erroneous or duplicate payments are refunded upon written request to [email].
6. Rights and obligations
- 6.1.The Provider shall keep the Service running, keep Customer Data confidential and use it only to provide the service, and give advance notice of planned maintenance.
- 6.2.The Provider may suspend access to a Company, with notice to the Customer, if the offer terms or the law are breached or if actions threaten the operation of the Service.
- 6.3.The Customer shall not give access to third parties outside its organisation, disrupt the Service, place unlawful content in it, and shall keep its Users' passwords secure.
- 6.4.The Customer is responsible for its Users' actions and for the lawfulness of the Data it places, including personal data of third parties.
7. Customer Data
- 7.1.All rights to Customer Data belong to the Customer. The Provider processes it only to operate the Service on the Customer's instructions.
- 7.2.Processing of Users' personal data is described in the Privacy Policy published at torus.uz.
- 7.3.The Customer may delete the Company with all its data by sending a request to the Provider. Data of a Company not used or paid for over 12 months may be deleted after prior notice to the Owner.
8. Liability
- 8.1.The Provider is not liable for the Customer's indirect losses or lost profits, or for interruptions caused by third parties, network failures or force majeure.
- 8.2.The Provider's total liability is limited to the amount paid by the Customer for the last paid period.
9. Term and termination
- 9.1.The agreement is effective from acceptance until terminated. The Customer may stop using the Service and delete the Company at any time.
- 9.2.The Provider may change the offer by publishing a new version at torus.uz. Continued use of the Service after publication means acceptance of the new version.
10. Disputes
- 10.1.Disputes are settled by negotiation. The response time for a written claim is 30 calendar days.
- 10.2.Unresolved disputes are heard by the court at the Provider's location under the laws of the Republic of Uzbekistan.
11. Provider details
- 11.1.[company name]
- 11.2.TIN: [TIN]
- 11.3.Address: [registered address]
- 11.4.Bank: [bank], MFO: [MFO]
- 11.5.Account: [bank account]
- 11.6.Email: [email], phone: [phone]